We are taking steps to ensure we are still able to provide a service to our landlords and tenants while protecting the health and safety of our staff and local community as much as possible. Our office is equipped to deal with many aspects of day to day letting and management digitally and without the need for face to face appointments, so our team is working from home and we are available to assist via telephone and email only at this time.
We apologise for any inconvenience caused but trust you understand given the current climate.
We apologise for any inconvenience caused but trust you understand given the current climate.
Services
We at Happy Lets are confident that we offer a letting and property management service which exceeds all others.
We understand that you will have many questions and perhaps reservations about letting.
Friendly and professional guidance throughout the letting process from finding just the right property, through to clearly explaining your rights and obligations as a tenant.
We are happy to offer flexible viewing times as we can appreciate that work and student life can be hectic.
Holding deposits can be taken by card over the phone minutes after your viewing to ensure you don't miss out on your dream property.
We understand that you will have many questions and perhaps reservations about letting.
Friendly and professional guidance throughout the letting process from finding just the right property, through to clearly explaining your rights and obligations as a tenant.
We are happy to offer flexible viewing times as we can appreciate that work and student life can be hectic.
Holding deposits can be taken by card over the phone minutes after your viewing to ensure you don't miss out on your dream property.
If you currently occupy one of our fully managed properties all repair issues should be reported to our office by phone, email or by using our online 'Report a Repair' facility.
Before reporting a repair you should refer to the troubleshooting guide below as you may be able to resolve the issue yourself quickly and simply and avoid any unnecessary call out charges.
Does my landlord have to provide a TV AERIAL?
No, it is the tenants' responsibility should they wish to have an aerial installed; however permission should be sought from the landlord before installing the aerial.
Before reporting a repair you should refer to the troubleshooting guide below as you may be able to resolve the issue yourself quickly and simply and avoid any unnecessary call out charges.
Does my landlord have to provide a TV AERIAL?
No, it is the tenants' responsibility should they wish to have an aerial installed; however permission should be sought from the landlord before installing the aerial.
If you would prefer that we do not use management keys but instead visit the property at a time that is suitable for you to allow access please confirm when can you provide access for a Tradesman?
Please note that if you do not authorise keys to be collected and alternatively arrange a time to meet the contractor at the property, you should ensure that the appointment is kept.
Should there be any reason why the contractor cannot gain access at the time arranged with you, you may be held liable for a call-out charge by the contractor.
Please note that if you do not authorise keys to be collected and alternatively arrange a time to meet the contractor at the property, you should ensure that the appointment is kept.
Should there be any reason why the contractor cannot gain access at the time arranged with you, you may be held liable for a call-out charge by the contractor.
ARLA Propertymark (previously ARLA) leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership.
As members, we are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property.
There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients' money; the mandatory Client Money Protection Bonding Scheme; Professional Indemnity Insurance and Dealing with Complaints and Disciplinary Procedures.
As members, we are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property.
There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients' money; the mandatory Client Money Protection Bonding Scheme; Professional Indemnity Insurance and Dealing with Complaints and Disciplinary Procedures.
Reviews
Be the first to review Happy Lets.
Write a Review
