Business Details
35 Years
experience
Residential Lettings & Property Management Experts
We are an independent agency specialising solely in residential lettings and property management. Established in Fareham in 1991, we have served the local area for over 30 years, assisting hundreds of landlords and tenants with their property needs. Our commitment to high standards is reflected in our professional memberships of ARLA Propertymark and The Property Ombudsman, providing clients with added peace of mind. Our small, dedicated team ensures personalised service, with every client interaction handled directly by experienced professionals rather than call centres. Our reputation for excellence is evidenced by the fact that nearly three-quarters of our business comes from client recommendations. We operate two offices in Hampshire and Wiltshire, offering tailored support to landlords and tenants across these regions.Our expertise in navigating complex property legislation, including Right to Rent checks and energy efficiency standards, ensures compliance and minimises risks for our clients. We prioritise transparency in all dealings, with clear fee structures and proactive communication. Our block management services extend to leasehold properties, combining financial accountability with meticulous maintenance oversight. Testimonials consistently highlight our professionalism, responsiveness, and ability to secure quality tenants, making us a trusted partner for property owners and renters alike.
Services
Residential Lettings
Property Management
Block Management
Tenant Referencing
Leasehold Compliance
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in residential property management.
- Our team provides face-to-face service with no call centre involvement.
- We are accredited by ARLA Propertymark and The Property Ombudsman.
- We offer transparent fee structures with no hidden charges.
- We consistently secure high-quality tenants with minimal void periods.
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
- Propertymark
- Safeagent
What people say
Professional and trustworthy
Excellent tenant placements
Stress-free renting experience
Prompt issue resolution
Transparent communication
Services
Residential Lettings
We specialise in connecting landlords with suitable tenants for residential properties. Our service includes property valuations, marketing, tenant screening, and lease agreements. With local market expertise, we ensure competitive rental pricing and swift tenant placement while maintaining compliance with all legal requirements.
Property Management
Our comprehensive management covers rent collection, maintenance coordination, and tenant communication. We handle day-to-day operations including repairs, inspections, and issue resolution, ensuring stress-free property ownership. Regular financial reporting and proactive tenant engagement maintain property value and landlord satisfaction.
Block Management
We manage communal areas and financial obligations for leasehold properties. Services include budgeting, insurance renewal, contractor coordination, and compliance with fire safety and health regulations. Our quarterly inspections and reserve fund planning ensure long-term property maintenance and resident satisfaction.
Tenant Referencing
We conduct thorough background and financial checks for prospective tenants. This includes credit history, employment verification, and previous landlord references. Our process ensures reliable tenant placements, minimising risks of arrears or property damage while adhering to Right to Rent legislation.
Compliance Management
We ensure properties meet all regulatory standards including gas safety, energy efficiency, and furniture regulations. Our team provides guidance on legislative changes and handles necessary certifications, protecting landlords from legal liabilities and maintaining tenant safety standards.
People
John Noonan
Director
With over 25 years in property management, John leads our team with expertise in landlord-tenant relations and compliance. He ensures operational excellence and client satisfaction across all services.
Anita Noonan
Company Secretary
Anita oversees administrative operations and client communications. Her 20 years of experience ensures smooth coordination between landlords, tenants, and our management team.
Jayne Cooper
Lettings Consultant
Jayne manages property listings and tenant placements. Her local market knowledge and negotiation skills help achieve optimal rental outcomes for landlords.
Becky Horne
Property Manager
Becky handles day-to-day property management tasks, including maintenance coordination and tenant support. Her proactive approach ensures minimal disruptions for landlords.
Ruth Kimber
Office Administrator
Ruth manages financial records and client documentation. Her attention to detail ensures accurate accounting and compliance with regulatory requirements.
Questions
What areas do you cover?
We operate in Fareham, Salisbury, and surrounding areas across Hampshire and Wiltshire.
Are your fees transparent?
Yes, our fees are clearly outlined with no hidden charges, including holding deposits and security deposits.
How do you handle property maintenance?
We coordinate repairs promptly and keep landlords informed throughout the process.
What accreditations do you hold?
We are accredited by ARLA Propertymark, The Property Ombudsman, Propertymark, and Safeagent.
How do you vet tenants?
We conduct credit checks, employment verification, and reference checks to ensure quality tenants.
Can I manage my property remotely?
Yes, our online systems allow landlords to monitor rent payments and property status remotely.
