Horton & Storey is results driven and client-focused – we believe these ideals go hand-in-hand. By putting that extra legwork into chasing all the necessary paperwork for sale and helping it through to the exchange of contracts, we reduce the risk of sales delaying or falling through. We pride ourselves on a transparent and personable approach to the profession, and our clients appreciate the personal touch.
Horton & Storey is regulated by the Royal Institution of Chartered Surveyors (RICS). In a fluctuating marketplace, there is a need for consumers to have confidence and security. This regulation shows that we practice globally recognised ethical and professional standards.
Horton & Storey is regulated by the Royal Institution of Chartered Surveyors (RICS). In a fluctuating marketplace, there is a need for consumers to have confidence and security. This regulation shows that we practice globally recognised ethical and professional standards.
Served areas
- Greater Birmingham
Details
- Year established: 2017
- Employees: 8
- Licensed
- Insured
Associations and certifications
- Horton & Storey is a member of RICS and adheres to high standards of professional conduct and practice expected of firms regulated by the RICS.
- The Propertymark accreditation represents ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand.
- Additionally, our Propertymark logo signifies the level of protection we offer our clients across a range of important issues, including Client Money Protection, Professional Indemnity insurance, and membership of an independent redress scheme.
Payment methods
- Checks
- Debit cards
- Bank transfers
Services
People
Reviews (18)
Anne Pitt
Dec 12, 2022
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Josh Groom
Dec 02, 2022
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Highly recommend. From start to finish Justyn and the team were fantastic, delivered exactly what was discussed on first meeting and were very open and informative alongside the whole process, not only when I had queries but reguarly updating me too. A very positive experience, the team were knowledgeable, professional and genuine. Not only helped on sale of my apartment but also gave advise on onwards purchase. Would definitely use H&S again.
Damaris Ricketts
Nov 28, 2022
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I cannot recommend Justyn and team enough. Only had 1 round of viewings and managed to confirm a sale. From start to finish both Justyn and Emma have been professional, easy to communicate with, keeping me updated and speedy with responses. I would have no hesitation about recommending them. Thank you very much.
Harmeet M.
Jun 03, 2022
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Rod Cragg
May 26, 2022
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Here's the journey so far: last Friday morning, Jennifer enthusiastically registered us and our "profile" of 'gots' and 'wants', Monday 8:45am, with fold-up bike on chilly street, Florence and Justyn invited me and Brompton bike inside onto comfy settee and warmth; discussed one beautiful property and instant inclusion into viewing window (staff gave us a choice of 2 windows); just 5 days later, Saturday 10am Florence welcomes us inside this perfect property and skilfully, eloquently balances giving information yet making us feel responsibly free to explore.
That same morning, as Horton & Storey advise, we immediately email our enthusiastic offer to purchase, along with attachments on our finance, as Jennifer clearly described. All done within 5 days! So chose THEM! This is a friendly, efficient and professional group of people who clearly work well as a team (which is exactly how other professional Estate Agents have evaluated Horton & Storey, across the week). Now."fingers, and everything else, crossed."
That same morning, as Horton & Storey advise, we immediately email our enthusiastic offer to purchase, along with attachments on our finance, as Jennifer clearly described. All done within 5 days! So chose THEM! This is a friendly, efficient and professional group of people who clearly work well as a team (which is exactly how other professional Estate Agents have evaluated Horton & Storey, across the week). Now."fingers, and everything else, crossed."
Chris Else
Apr 27, 2022
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We have Recently sold our property with H&S and could not have asked for better service. We was kept up to date throughout our viewings throughout to sale and completing. Special thanks to Justyn for marketing the property and getting the right buyers through the door and to Emma for keeping us up to date with everything and constantly chasing questions on our behalf. Although a small estate agent the team and there commitment is unrivaled and we would 100% use there services in the future.
Wesley Thompson
Apr 03, 2022
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Marc G.
Mar 31, 2022
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I can't recommend enough. All the staff had fantastic interpersonal skills, seemed happy at work and value, quality of service was brilliant. After a bad experience with another local company where I was made to feel like an inconvenience and I could be ignored, I was amazed how much better the customer care and service was here. 10 stars if I could!
EdT
Mar 26, 2022
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James Ashard
Mar 23, 2022
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I called the office to register my details for any upcoming properties and spoke with Tom. He was really helpful and answered any questions I had. He was very knowledgeable and it made a nice change to speak with an agent that I felt had the time to speak with me and get a feel for what I was looking for. Thank you!
Jayesh Mianger
Mar 21, 2022
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Craig Shipley
Feb 04, 2022
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Matt Hill
Aug 30, 2021
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We have dealt with Horton Storey on numerous occasions over the last 12-18 months and on every occasion we have found them to be extremely professional, knowledgeable and approachable with a real attention to detail. They offer a very bespoke and personalised service that the larger chains can't offer. Highly recommended!
Sarah Sylvester
Jul 29, 2021
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So very happy with the service provided by Horton & Storey. All the staff were friendly, courteous and helpful, at all times. I got lovely buyers & a great price for my house, it went through very seamlessly. All it took was one session of house viewing, they had a great response to the marketing. Couldn't ask for any more. Felt they offered an honest, reliable service at good value for money.
Jessica Heatherington
May 25, 2021
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Muhammad Jawad Shayeq
Sep 10, 2020
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John Gray
Oct 28, 2019
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Justyn and Tom were excellent in the sale of my property, it was sold within four days from going on the market due to their hard work in getting potential purchasers to view the house. The whole process was managed and supported well and I would strongly recommend them to anyone. Best agents I have ever had experience off. Thank you
Helena Wells
Jul 17, 2018
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We would highly recommend Horton & Storey having recently purchased a house with them. They have delivered excellent customer service and were always extremely prompt in answering any queries we had. We were kept regularly updated throughout the buying process, and they were friendly, professional and approachable.